Boarding with a bike

How to ensure your safety and that of other passengers

• To access the station with a bicycle, look for an employee to allow access through the service gate.
• To access the station with a bicycle, children under 12 must be accompanied by a adult.
• Entry with a delivery or transport bicycle is not permitted.
• Motor vehicles are not allowed.
• Inside the stations and at the access points, push the bicycle beside you. Riding and cycling are not allowed.
• Taking the bike inside the stations and access points is the sole and exclusive responsibility of the bike owner.
• To access the platforms with bicycle, use the stairs. You are not allowed to use escalators, elevators and elevating platforms when handling a bike.
• For your safety, no part of the bicycle should cross the yellow belt while standing on the platform.
• Inside the train, take care that the bicycle does not prevent the doors from closing or hinder the entry and exit of other passengers.
• Damage caused to other passengers, yourself or SuperVia's assets is the sole responsibility of the bicycle owner.
• For group tours made up of more than 10 people, request an exclusive service by calling 0800 726 9494, Monday through Friday.
• SuperVia reserves the right to deny entry boarding of bicycles during special operations/events or at times of high passenger flow.